FAQ
WHAT ARE ESCAPE ROOMS?
Escape Rooms are a type of live game where players are put in a room with other participants and have to use elements of the room to find clues, solve a series of puzzles, and escape the room within an hour long time limit.
WHO IS IN THE ROOM WITH US?
Our bookings are completely private, so it will be just you and your group. None of our rooms feature actors or performers.
DO I NEED TO BRING ANYTHING?
The rooms are entirely self-contained, so there is no need to bring anything but yourself and your puzzle-solving skills.
IS THERE AN AGE RESTRICTION?
We don't have a set restricted age limit for any of our rooms. We recommend the rooms for kids ages 10 and up, but find that kids of all ages can play and enjoy the games. We do not charge for children 5 and under. All children under the age of 15 must have a parent or guardian in the room with the children, and everyone under the age of 18 must have a waiver filled out by a parent or guardian on their behalf.
IS THIS GOOD TEAM BUILDING?
Exit Strategy is an excellent choice for corporate team building. Teams will have to work together and use logic and creativity to overcome problems. It is the ultimate team building event!
UNDER THE INFLUENCE?
Please do not participate in the game if you are under the influence of alcohol, any mind altering substances, or any other substances that may affect your senses, reflexes or coordination. The game supervisor may refuse to allow any patrons into the room without any explanation or refund.
HOW MUCH DOES IT COST?
Experiences are sold individually for $28.00+tax per person for groups of 4 or more. Groups of 3 or less are priced at $32.00+tax per person. We offer packages for businesses and parties who want to book multiple rooms at once.
CAN I GET A REFUND IF I CAN'T COME?
Obviously, the unforeseen can happen. Any non-event booking can be cancelled and refunded up to 48 hours prior to its start time. Under 48 hours and for events, refunds will be assessed on a case-by-case basis. Rescheduling of your play is also always an option.
DO WE HAVE TO BE THERE ON TIME?
Absolutely! We ask that all participants arrive 10-15 minutes early to get checked in, use the restroom, and go over the rules. Failure to arrive on time may result in losing your reservation, so be please be punctual. Your timer will start 5 minutes after your scheduled start time. If you arrive 10 or more minutes late your game may be forfeit. If you are running behind please let us know!
IS IT ACCESSIBLE?
Exit Strategy is wheelchair accessible and we are able to adjust to many different needs. Please reach out with any questions!
ARE WE ACTUALLY LOCKED IN?
No. The main door is unlocked the entire time. Individuals can leave at any time if needed. Though your timer will not stop.